Help / Billing
Plans, pages and billing
What counts as a page
Every plan is priced in pages. A page is counted after the file is opened, not by the file - a PDF costs one page per page in the document; an image is always one page, however large.
| File | Pages counted |
|---|---|
| A 1-page PDF | 1 page |
| A 40-page PDF contract | 40 pages |
| A JPG, PNG, WebP, HEIC, AVIF or BMP photo | 1 page, regardless of resolution |
| An animated GIF | 1 page per 100 frames (large animations are estimated from file size instead) |
| A ZIP with 5 files inside | Each extracted file is counted on its own terms and processed as a separate document |
Some models cost more pages
The AI model you pick to summarize a document (see your summary model setting) spans a wide range of cost to run. Most models count as their normal page cost. A small number of higher-cost models draw down more than one page from your allowance per page processed, so a heavy model doesn't quietly cost you far more than a page's worth of allowance without you knowing:
| Model | Pages charged per page processed |
|---|---|
| Opus 4.6 (most capable) | 3× |
Every other model, including the default (Gemma 4 26B (free, experimental)), charges 1 page per page processed - the same as it always has. A document that used a higher-cost model always says so in the jobs table and in the forwarding email footer, so the number that comes off your balance is never a surprise.
The plans
Free costs nothing and never expires. Plus is a monthly or annual subscription with a page allowance and optional top-ups. Pro is usage-based with no page counter, billed per page via Stripe metered billing. Prices and allowances below come directly from the plan configuration the app uses to charge you.
| Plan | Price | Pages / month | Top-up |
|---|---|---|---|
| Free | $0 | 100 | - |
| Monthly | |||
| Plus 1k | $12/mo | 1,000 | 1,000 pages for $12 |
| Plus 2.5k | $25/mo | 2,500 | 2,500 pages for $25 |
| Plus 5k | $40/mo | 5,000 | 5,000 pages for $40 |
| Plus 10k | $75/mo | 10,000 | 10,000 pages for $75 |
| Annual (billed once a year) | |||
| Plus 12k | $115/yr | 12,000 | 1,000 pages for $10 |
| Plus 30k | $240/yr | 30,000 | 2,500 pages for $20 |
| Plus 60k | $384/yr | 60,000 | 5,000 pages for $32 |
| Plus 120k | $720/yr | 120,000 | 10,000 pages for $60 |
| Pro | |||
| Pro | $0.01/page, invoiced monthly | Unlimited (metered) | - |
Pay-as-you-go bundles
One-time page bundles, no subscription required:
| Bundle | Price | Pages |
|---|---|---|
| PAYG 1k | $15 | 1,000 |
| PAYG 2k | $29 | 2,000 |
| PAYG 4k | $49 | 4,000 |
| PAYG 8k | $99 | 8,000 |
Free plan: what you get and what you do not
Free gives you 100 pages a month, PDF only. It does not include:
- Non-PDF files - an image or other supported file sent on the free plan is forwarded back to you unprocessed, with an upgrade prompt instead of a summary.
- Rename attachments, date-in-filename or inline images - these settings are switched off automatically regardless of what's saved.
- Splitting multiple attachments into separate emails.
- High image quality - only the free, standard-quality model is available.
- Auto top-up - there is nothing to top up on a page allowance of 100.
None of this is a bug: the free plan is intentionally cost-controlled so that documents never route to an expensive model against no revenue. See the model routing section for the underlying logic.
Running out
If you run out of pages and can't (or don't) top up, incoming documents are still forwarded to you - just without a summary. The subject line is tagged [indecs offline] and the email tells you to resend the document once your plan is topped up or renewed. Nothing is lost or silently dropped; you just need to send it again to get the AI summary.
Auto top-up
On a Plus plan, running low on pages can automatically charge your card on file, before you run out. Here is exactly when and how much:
- Trigger: the moment a document's processing takes your remaining balance (plan pages plus reserve credits) from above 20% of your plan's page allowance down to 20% or below, and you have a card on file, indecs charges it automatically for one more top-up block. This fires with headroom left, not at zero, so the top-up has a chance to settle before you'd otherwise run dry.
- Amount: the same price and page count as your plan's top-up increment (for example, Plus 1k tops up 1,000 pages for $12 each time).
- Repeats: once your balance crosses back below 20% again after a top-up, subject to the caps below. It does not charge again for every document while you're already under the 20% line - only when a document's processing is the one that newly crosses it.
Two caps limit how much this can charge you in one billing period:
- Your spending cap - a dollar limit you set yourself in the billing tab, under Auto top-up. Once your top-up spend this period reaches it, top-ups stop; documents are forwarded without a summary the same way as running out normally. Setting the cap to $0 turns auto top-up off entirely.
- An internal cap of 3x your plan's monthly price, which applies even if you haven't set your own cap. This cannot be raised.
To see or change your cap, go to the billing tab and look for "Auto top-up" - the spending cap field is right there next to the top-up toggle.
Expiry rules
Different kinds of page balance expire on different schedules:
| Balance | Expiry |
|---|---|
| Base plan pages | Reset every billing period. Unused base pages roll over exactly one period as "rollover pages", then are lost at the next reset. |
| Auto top-up credits | Expire 12 months after purchase. |
| PAYG bundle credits | Never expire. |
| Annual plan bucket | The full year's allowance is delivered upfront and expires at the end of the annual period, along with the renewal. |
When pages are deducted, the order is: rollover pages first, then base pages, then reserve credits (top-up and PAYG combined, soonest-expiring first).
Changing or cancelling
You can change plans or cancel at any time from the billing tab. If you downgrade to Free:
- Your unused base pages roll over once, same as a normal monthly reset.
- Any reserve credits (top-up or PAYG) you've already paid for are untouched and stay usable until their own expiry date.
- Your allowance becomes 100 pages a month, PDF only, going forward.
If you're on a voucher, see vouchers and promotional codes for how removing one interacts with plan changes.